Troubleshooting Badly Formatted EDI File

After clicking on the "Process" button, you see a message with the following error message:

This is most likely caused by a badly formatted EDI file. Processing will stop.

There are a few reasons why this can happen:

1. The file is not an EDI file. You can open the file in Notepad and check if it starts with "ISA". When the first 3 characters are not ISA, then it is not an EDI file.
2. The file could still be encrypted.
3. The file is an EDI file, but has extra blocking characters in it. You can instruct the HIPAA Claim Payment Master to remove them. See Configuring Program Options.


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