Solution: Download the latest version. All our products have been updated to a new version. Sometimes you will need the full install. The .Net frame work needs to be updated and the ordinary Microsoft Installer (*.msi) files does not do this update automatically. The full install has a zip file with Setup.exe program which checks for all prerequisites and the standard .msi file.  This Setup.exe executable will verify or install the .Net Framework 4.6.1 and other C++ libraries that we now upgraded to.

NOTE: you must be logged in to download the latest version.

You should:

1. Uninstall previous version. You will not lose any of your settings.
2. You might even delete the folder C:\Program Files\HIPAAsuite\[hipaasuite product]
3. Download the zip file with the Setup.exe program. This Setup.exe executable will verify or install the .Net Framework 4.6.1 and other C++ libraries that we upgraded to.
4. Setup.exe will then perform the installation and from there on no further problems should persist.