Terms of Service for HIPAAsuite Subscription Service

 

BY ACCESSING, USING THE SOFTWARE AND/OR SIGNIFYING YOUR ACCEPTANCE TO THESE TERMS OF SERVICE, YOU AGREE TO THE TERMS OF THIS AGREEMENT AS AND/OR ON BEHALF OF THE PERSON/ENTITY LISTED IN THE ACCOUNT CREATION, SIGN UP OR SIMILAR FORM (“REGISTRATION FORM”), THE ACCOUNT OWNER AND THE ENTITY OR ORGANIZATION YOU REPRESENT AND WARRANT THAT YOU HAVE FULL AUTHORITY TO BIND THE ACCOUNT OWNER AND THE ENTITY OR ORGANIZATION TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE AND DO NOT HAVE THE AUTHORITY AS PROVIDED HEREIN, YOU MAY NOT AND SHALL NOT ACCESS, OR USE THE SERVICE (AS DEFINED IN THESE TERMS OF SERVICE).

 

These Terms of Service (“Terms of Service”, “Agreement”) are a binding contract between the Account Owner(s) (as defined below) (referred to herein as “Account Owner”, “you”, “your”, “their”, “they”, “them”) and HIPAAsuite (referred to herein as “HIPAAsuite” “HIPAAsuite Software” “Software”, “Us” or “We”).

 

ACCEPTANCE OF TERMS

To accept the Terms of Service you must be of legal age and have the legal authority to enter into a binding agreement.

By accessing, using, subscribing, purchasing, or downloading the Software, you agree to, and ensure that all who access the Software through your account, follow and be bound by the following terms of service and any other terms of service embodied in any other agreements you enter with HIPAAsuite. If you do not agree with the Terms of Service, neither you nor the team members may use the Software.

These Terms of Service may be modified by HIPAAsuite effective immediately by notifying the Account Owner at least 14 days in advance through the email address provided by them. By continuing to access or use the Service after the effective date of any such change, you agree to be bound by the modified Terms of Service.

 

DEFINITIONS

  • “Account Owner”: refers to the individual who establishes the Account, the company or organization, the owner of the company or organization, and any other entity and/or person in whose name the Account is established, all of whom agree to these Terms of Service.
  • “HIPAAsuite Software” or “Software”: is the software provided to you by HIPAAsuite to which you have access.
  • “Agreement” or “Terms of Service”: refers to these Terms of Service.
  • “Content”: refers to any material, such as EDI files, electronic documents, images, database records or such, that the Account Owner uploads and imports into the Software in connection with your use of the Software.
  • “Subscription Service” or “Monthly Subscription Service”: refers to HIPAAsuite’s Monthly Subscription Service.
  • “Subscription Term”: refers to the period of subscription. Our subscription is a Monthly Subscription Term.

 

USER SIGN UP REQUIREMENT

To access or use the Software, the Account Owner must sign up for a user account by providing all the required information.

The Account Owner agrees to: a) provide true, accurate, current and complete information about themselves as prompted by the sign-up process; and b) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete.

If the Account Owner provides any information that is untrue, inaccurate, outdated, or incomplete, or if HIPAAsuite has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, HIPAAsuite may terminate their user account and refuse current or future use of any or all HIPAAsuite Software.

 

PRIVACY POLICY

The Account Owner retains all rights and ownership of their Content. Therefore, HIPAAsuite does not claim any ownership rights to the Account Owner’s Content.

HIPAAsuite does not have access to any of the Account Owner’s Content. We do not monitor or control any of their content or data. The Account Owner is responsible for determining the limitations that are placed on their Content and for applying the appropriate level of access to their Content. It is the Account Owner’s responsibility to let other users know how their Content may be shared and to adjust the setting related to accessing or sharing their Content.

In providing our Subscription Service, HIPAAsuite will not retain, use, or disclose the Personal Information provided to us by the Account Owner, except for the specific purpose of performing our obligations under these Terms of Service, including providing and improving the Service under these Terms of Service.

The Account Owner is responsible for maintaining confidentiality of their username, password, and other sensitive information. The Account Owner is also responsible for all activities that occur in their user account, and they agree to inform HIPAAsuite immediately of any unauthorized use of their user account by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

HIPAASUITE INTELLECTUAL PROPERTY RIGHTS

HIPAAsuite remains the sole owner of all rights, title, and interest in the Software. Except as stated in the Terms of Service, we do not grant the Account Owner any rights to patents, copyrights, trade secrets, trademarks, or any other rights in respect to the items in the Software. We reserve all rights not granted under the Terms of Service.

The Account Owner acknowledges and agrees that HIPAAsuite and its licensors own all rights, titles, and interests in and to the Software, including all Intellectual Property Rights.

 

FEES, PAYMENTS AND REFUNDS

Method of Payment: The Account Owner will provide HIPAAsuite with valid and updated Credit Card or Bank Draft information. By providing their credit card or bank draft information, the Account Owner authorizes HIPAAsuite to charge, monthly, such credit card for the Subscription Service rate.

Automatic monthly renewal terms: once the Account Owner subscribes, HIPAAsuite will automatically process their Monthly Subscription fee in the next billing cycle. HIPAAsuite will continue to automatically process their Monthly Subscription fee each month at the then-current Monthly Subscription rate, until the Account Owner cancels their subscription. We explain how to cancel the Monthly Subscription below at the “Cancellation Policy” section.

Subscription Fees: The Subscription Fee will remain fixed during the Subscription Term unless the Account Owner subscribes to additional products or packages. If a price change applies, HIPAAsuite will charge the Account Owner’s credit card under the new price structure, starting with the next billing period in the Subscription Term.

Subscription Service: By purchasing a Monthly Subscription the Account Owner agrees to a onetime non-refundable setup fee and a recurring monthly fee at the then-current subscription rate. The monthly fee will be charged on the same day each month. The Account Owner accepts responsibility for all recurring charges until they cancel their subscription. The Account Owner may cancel their monthly subscription at any time, subject to the terms of our Cancellation Policy.

Refund Policy: Refunds will not be provided for any Subscription Service. HIPAAsuite does not provide credit, refunds, or prorated billing for Subscription Services that are cancelled mid-month. In such circumstances, the Account Owner will continue to have access to their Subscription Service until the end of the monthly billing cycle.

 

PRODUCT TRIAL

HIPAAsuite products have a 14-day free trial period. During this period there is no obligation to purchase the product or give any credit card information. The trial version can be upgraded to the full version by purchasing a license or subscribing to a Monthly Subscription.

Once the product trial period ends, the Account Owner will be able to:

  • Purchase the product.
  • Request a trial extension.
  • Subscribe to a monthly subscription plan.

If the product is not right for the Account Owner’s needs, there is no need to contact us; the trial will expire automatically.

 

CANCELLATION POLICY

The Account Owner may cancel their monthly subscription at any time, subject to the terms of our Cancellation Policy. If the Account Owner decides to cancel the Subscription Service, they can contact our support team at This email address is being protected from spambots. You need JavaScript enabled to view it. to request the cancellation of the Subscription Service.

The Account Owner must cancel their Subscription Service before it renews for a subsequent month to avoid being charged for the next month’s Subscription Fee. If the Account Owner cancels their Subscription Service, the cancellation will become effective at the end of the then current monthly Subscription period. Upon cancellation, the Account Owner’s license key(s) will be revoked, and they will not receive any additional charges after their Subscription Service has been cancelled.

HIPAAsuite, in its sole discretion, has the right to suspend or terminate the Account Owner’s Subscription Service, and refuse all current or future use of the Software for any reason at any time. Such termination of the Subscription Service will result in the deactivation or deletion of their Account or their access to our Software.

Cancellation by the Account Owner: The Account Owner may stop using the Software at any time. Subject to the terms of our Cancellation Policy.

Cancellation by HIPAAsuite: If HIPAAsuite terminates the Account Owner’s Subscription Service for reasons other than for cause, HIPAAsuite will make reasonable efforts to notify the Account Owner, at least 14 days prior to termination, through the email address provided by the Account Owner. We may, at any time, terminate their right to use and access the Software if:

  • (a) Account Owner breaches any provision of the Terms of Service (or acts in a manner that clearly shows the Account Owner does not intend to, or is unable to, comply with the Terms of Service).
  • (b) Account Owner fails to make the timely payment of fees for the Subscription Service.
  • (c) Account Owner materially breaches any provision of the Terms of Service, and (i) the breach cannot be corrected; or (ii) HIPAAsuite notifies the Account Owner of the breach, and they fail to correct it within 14 days of the notice.
  • (d) HIPAAsuite suspects that the information provided by the Account Owner on their account is untrue, inaccurate, outdated, or incomplete.

 

DISCLAIMER - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HIPAASUITE OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, EQUITY OWNERS, MANAGERS, SUBSIDIARIES, AGENTS OR LICENSORS BE LIABLE TO THE ACCOUNT OWNER OR TO ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, RELIANCE, PUNITIVE OR EXEMPLARY DAMAGES (WHETHER OR NOT FORESEEABLE), INCLUDING WITHOUT LIMITATION ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING (WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE) OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICE (INCLUDING ITS MODIFICATION OR TERMINATION), THE HIPAASUITE SOFTWARE, THE WEBSITE, THE SERVERS, THE ACCOUNT OWNER’S SUBSCRIPTION SERVICE (INCLUDING ITS TERMINATION OR SUSPENSION) OR THIS AGREEMENT.

THE ACCOUNT OWNER AGREES THAT WE ARE NOT RESPONSIBLE IN ANY WAY FOR DAMAGES CAUSED BY THIRD PARTIES WHO MAY USE OUR SERVICES, INCLUDING BUT NOT LIMITED TO PEOPLE WHO COMMIT INTELLECTUAL PROPERTY INFRINGEMENT, DEFAMATION, TORTIOUS INTERFERENCE WITH ECONOMIC RELATIONS, OR ANY OTHER ACTIONABLE CONDUCT TOWARDS THE ACCOUNT OWNER.

WE ARE NOT RESPONSIBLE FOR ANY ACTIONS WHICH MAY BE BROUGHT AGAINST THE ACCOUNT OWNER BY THIRD PARTIES AS THE RESULT OF THEIR VIOLATION OF HIPAA OR ANY OTHER LEGISLATION OR COMMON LAW RULE.

WE ARE NOT RESPONSIBLE FOR ANY FAILURE ON THE PART OF A PAYMENT PROCESSOR, INCLUDING THE ACCOUNT OWNER’S CREDIT CARD COMPANY OR BANK, TO DIRECT PAYMENTS TO THE CORRECT DESTINATION, OR ANY ACTIONS ON THEIR PART IN PLACING A HOLD ON THE ACCOUNT OWNER’S FUNDS. WE WILL NOT PROVIDE OR CONTINUE TO PROVIDE OUR SERVICE UNLESS ALL PAYMENTS REQUIRED UNDER THE TERMS OF THE ACCOUNT OWNER’S SUBSCRIPTION HAVE BEEN RECEIVED.

If there are any questions or concerns regarding this Agreement, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

By clicking “Subscribe”, you agree that:

  • You have read and accepted the Terms of Service.
  • You are at least 18 years old.
  • You are a legal representative of the company that will be purchasing the Subscription Service and have the authority to agree to these terms.

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