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The HIPAA Claim Payment Master can log its activities. This is especially helpful when running the program automatically through the scheduler (see Running the Application via Scheduler).
In case of any problem, the first thing is checking the log, where all actions and all error messages related to an EDI file are written down and saved.
Follow the instructions below to access the log files for your HIPAA Claim Payment Master.
Click View Log in the main menu.
Log files are simple text files, one for each day that are stored in date hashed folders. Alternatively, access the Logs folder in the following directory:
Windows XP: C:\Documents and Settings\All Users\Application Data\HIPAAsuite\HIPAA Claim Payment Master\Logs
Within the directory, find a folder for the year you are looking log for. Then find a sub-folder for the necessary month with files for each day. Double-click a file which has the name equal to the necessary date. The log will look like this: