Accessing Logs

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The HIPAA Claim Payment Master can log its activities. This is especially helpful when running the program automatically through the scheduler (see Running the Application via Scheduler).

Notice: To start logging the activity, activate the "Log All Processing Except Viewing" option. See Configuring Program Options.

In case of any problem, the first thing is checking the log, where all actions and all error messages related to an EDI file are written down and saved.

Follow the instructions below to access the log files for your HIPAA Claim Payment Master.

Click View arrow Log in the main menu.

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The "Log" menu

Log files are simple text files, one for each day that are stored in date hashed folders. Alternatively, access the Logs folder in the following directory:

Windows XP: C:\Documents and Settings\All Users\Application Data\HIPAAsuite\HIPAA Claim Payment Master\Logs
Windows 7, Vista: C:\ProgramData\HIPAAsuite\HIPAA Claim Payment Master\Logs
 

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The Logs folder in Windows XP

Tip: The folder is hidden by default.

 

Tip: The ProgramData folder contains all your application data, like program settings, user data, etc, for all of the installed programs on the computer. The ProgramData folder holds the same files that were contained in the \Documents and Settings\All Users and \Documents and Settings\All Users\Application Data folders in XP.

Within the directory, find a folder for the year you are looking log for. Then find a sub-folder for the necessary month with files for each day. Double-click a file which has the name equal to the necessary date. The log will look like this:

Log
The transaction log for a specific day