After clicking on the "Process" button, you see a message with the following error message:
This is most likely caused by a badly formatted EDI file. Processing will stop.
There are a few reasons why this can happen:
|1.||The file is not an EDI file. You can open the file in Notepad and check if it starts with "ISA". When the first 3 characters are not ISA, then it is not an EDI file.|
|2.||The file could still be encrypted.|
|3.||The file is an EDI file, but has extra blocking characters in it. You can instruct the HIPAA Claim Payment Master to remove them. See Configuring Program Options.|