Reporting an Issue

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HIPAAsuite likes to make bug fixes fast and transparent. For this purpose we include a Bug tracker with the HIPAA Claim Status Responder. btnet, Bugtracker in ASP.Net is an open source project. HIPAAsuite implemented Bugtracker.Net in all its products to track bugs and enhancements. One of the reasons we liked btnet was the screen capture capabilities. We adapted and included this facility

 

You can reach the Issue Tracker under the Help menu

RegisterIssue

The menu for the issue tracker

 

Please remember the shortcut Ctrl + I to call the Issue tracker. Some screens do not give you access to the menu while they are open, but the key combination Crtl + I will call up the issue tracker report screen.

 

ScreenCapture1

The BugTracker.Net screen capture facility

 

If you click on 'Capture' you can snap a picture of your screen

 

ScreenCapture2

With a section from the underlying screen

 

Enter as much information into the description as possible. You can enhance your screen shot with drawings. By pressing any key and holding down the mouse while over the canvas, you either highlight in yellow, free draw in red or make red arrows:

 

You can high light sections

ScreenCapture3

High lighting a section

 

 

You can draw circles

ScreenCapture4

Circling a section

 

 

You can point arrows to pinpoint your concerns

ScreenCapture5

Drawing an arrow

 

Now please enter your email address so that we can get in contact with you and indicate whether this is a new bug or a follow up on an existing issue. Then click on 'Send'

 

BugTrackConfirmation

Acknowledgement of Issue submission

 

Now this bug has been submitted, we will be notified by email and you will get updates on the issue.